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Our Mission and our Charter

  • We aim to give fast friendly and efficient service at all times.
  • We have a planned commitment to Health and Safety and maintain high standards for all.
  • We maintain the requirements of the British Standards Institute OHSAS 18001.
  • We will operate an efficient, well managed venue booking system, ensuring all phone calls and communications to the centre are responded to by the end of the same working day.
  • We will provide a balanced programme of activities and services to meet the needs of the community.
  • We will ensure that staff are available at all times to provide help and advice and assist customers when required.
  • We will ensure the centre is well presented and suitably prepared as agreed with the client.
  • We will ensure the centre and its facilities are clean, well maintained and checked regularly for cleanliness and provisions.
  • We aim to provide good value for money and an excellent, ‘memorable’ experience for all our customers.
  • We at the LRC operate a policy of continuous improvement and welcome customer feedback and comments so that we can further improve our service to you.

Excellent Instructors and great fun thanks.

Graeme, UK

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